Our Services

Every business is at a different point with AI. These are the five ways we can help.

Get Started👋
Top Artificial Intelligence Company, Michigan 2026 — Clutch

AI Assessment

What it isBuilt for smaller businesses. A 45-minute call and a clear read on how to improve. The report points you to tools you can implement now that deliver real ROI.What you getTool RecommendationsMonthly Cost BreakdownROI EstimateAction Plan

DepthLight-touch
LightDeep
Time commitmentA few days
QuickOngoing

Does this sound like you?

Flip through to see if this service is a good fit
“I know we're wasting time somewhere, I just can't point to where.”✓Good fitThat's the whole job. Forty-eight hours and you'll know exactly where.
“We need this built and live by end of month.”✗Bad fitOn a clock that tight, an assessment slows you down. Head to App Development.
“We keep hearing we should use AI but have no idea where to start.”✓Good fitPerfect starting point. We find the highest-value spot before you spend anything.
“My team spends half of Friday on the same report every week.”✓Good fitThat's exactly the kind of time drain we hunt for. We'll tell you what fixes it.
“We just want a quote on a specific app.”✗Bad fitYou already know what you want built. Skip ahead to App Development.
“Honestly we might just need better spreadsheets, not AI.”✓Good fitCould be right, and we'll tell you if it is. That's what the assessment is for.
“We've already mapped every workflow and know what to automate.”✗Bad fitYou've done the diagnostic part yourself. AI Automation is your next stop.
“Everyone's busy but somehow nothing moves faster.”✓Good fitClassic sign the problem is the process, not the people. We'll find where it's stuck.
“I'm not even sure this is worth paying to look into.”✓Good fitLow commitment, quick turnaround, real numbers. That's the whole point of starting here.
“We've got budget approved for a full custom build already.”✗Bad fitYou're past the should-we stage. Go straight to App Development.
“Two of our tools do the same thing and I don't know which to drop.”✓Good fitTool overlap is one of the first things we flag. You'll get a clear call on what stays.
“I want to know what this costs before I commit to anything big.”✓Good fitThat's the assessment in one sentence. Real costs and ROI before any custom spend.
“We already hired a firm and just need a second set of hands.”✗Bad fitSounds like you need delivery help, not a diagnostic. Let's talk about what you're building instead.
“Some days I feel like I'm the only thing holding the schedule together.”✓Good fitWhen it all lives in one person's head, we find what to systematize first.
“New tools keep getting suggested and I can't tell what's real.”✓Good fitWe cut through the noise and rank what's actually worth your money.

Workflow Audit

What it isYou've got a workflow eating time and a hunch AI could help. We map the flow, measure what it costs you, then hand you a report with the answer.What you getTime & Cost ImpactBuild Cost EstimateExisting Tools ScanBuy / Build / Wait Call

DepthModerate
LightDeep
Time commitmentA week or two
QuickOngoing

Does this sound like you?

Flip through to see if this service is a good fit
“We have an idea for automating something, but no clue if it's worth it.”✓Good fitThat's exactly the call this report makes. Worth it, not worth it, or wait.
“Is it cheaper to build this ourselves or buy something off the shelf?”✓Good fitWe price the custom build and scan existing tools, then tell you which wins.
“We do this thing by hand every week and it's killing us.”✓Good fitWe put a real number on that manual time, then show you what fixing it costs.
“I don't want to sink money into a build that a $20 tool already does.”✓Good fitFinding that tool before you spend is half the point of the report.
“We keep debating this internally and can't reach a decision.”✓Good fitYou get an outside call backed by real cost and time numbers, not opinions.
“We already know what to build, just need it built.”✗Bad fitYou're past the decision. Head to App Development or AI/Automation.
“Can you just give me a quick gut check this week?”✗Bad fitA gut check is the assessment. The audit researches and prices the options properly.
“We want the numbers before we commit budget to this.”✓Good fitThat's the deliverable: build cost, tool options, and the ROI to back the call.
“We just want the cheapest, fastest look possible.”✗Bad fitThat's the assessment. The audit goes deeper and produces a researched report.
“Maybe the right answer is to keep doing it manually — we just want to know.”✓Good fit“Wait and keep it manual” is a real recommendation we make when it's the honest one.

AI/Automation

What it isAI workflows that run the repetitive work on their own, built to fit how your business already operates.What you getExpert WorkflowsLive DashboardUsage ReportingHealth Monitoring

DepthHands-on build
LightDeep
Time commitmentA few weeks
QuickOngoing

Does this sound like you?

Flip through to see if this service is a good fit
“Someone rekeys the same data every day.”✓Good fitTextbook thing to automate. That's a workflow running itself by next week.
“I want one tool that does everything, out of the box.”✗Bad fitOff-the-shelf is a different path. Start with an assessment to find the right one.
“We copy leads from the form into the CRM by hand every morning.”✓Good fitThat's an automation, not a job. We wire it once and it runs on its own.
“Every invoice gets typed into two systems that don't talk.”✓Good fitRules-based and repetitive, exactly what we build for. It'll flow between them automatically.
“We're not even sure what's worth automating yet.”✗Bad fitThat's the assessment's job first. Find the highest-value target, then come automate it.
“The work changes constantly and needs a human judgment call every time.”✗Bad fitIf it's judgment-heavy, automation fights you. We only automate the rules-based stuff.
“My team spends the first hour every day on the same copy-paste routine.”✓Good fitThat hour comes back. Repetitive and rules-based is the sweet spot.
“Can you just automate my whole business?”✗Bad fitNot all at once, and not blindly. An assessment tells us what's actually worth it.
“Reports get built by hand every Friday from the same three sources.”✓Good fitSame inputs, same output, every week. That's a report that builds itself now.
“I don't trust a bot to run without me watching it.”✓Good fitFair, so we build in monitoring and manual overrides. You stay in control, it does the grunt work.
“We need the whole thing built and running, not just advice.”✓Good fitBuilding the working system is the whole service. You get it live, not a slide deck.
“We tried Zapier and it broke the second our process got complicated.”✓Good fitThat's the ceiling on off-the-shelf. We build custom for exactly the parts that broke.
“Honestly we just need our tools connected, not AI making decisions.”✗Bad fitSounds more like Integration than automation. That's the better door for you.
“Same customer question comes in 40 times a day and we type the same answer.”✓Good fitSupport drafts are a clean automation. The reply writes itself, your team just approves.
“Leads sit in the inbox for hours before anyone routes them.”✓Good fitLead routing is one of the fastest wins we build. The right rep gets pinged the second one lands.

App Development

What it isIf you can describe how it should work, we can build it. Custom web and mobile apps, internal tools and dashboards.What you getMobile AppsWeb AppsDashboardsClient PortalsUX Design

DepthFull build
LightDeep
Time commitmentWeeks to months
QuickOngoing

Does this sound like you?

Flip through to see if this service is a good fit
“A dispatch board that ends the spreadsheet-and-group-text chaos.”✓Good fitExactly the kind of tool we build. Every job, crew and status on one live screen.
“I just need a couple of my tools to pass data back and forth.”✗Bad fitIf that's truly the whole job, it's a small automation fix, not a full build. Start smaller.
“We've hit the limit of what a spreadsheet can do and it's holding us back.”✓Good fitClassic sign you've outgrown the workaround. We build the real thing it's standing in for.
“There's software that does this but it costs a fortune per seat and we still hate it.”✓Good fitOwn it once instead of renting it forever, built to work how you actually do.
“Can you get this live by next week?”✗Bad fitA real build runs weeks to months. If the timeline's that tight, let's talk about what's realistic first.
“Every client keeps asking for a portal to see their own stuff.”✓Good fitClient portals are squarely what we build. Your customers get one clean place to log in.
“We just want to know where we're wasting time first.”✗Bad fitStart with an assessment. Find the problem before you pay to build a solution.
“Our team runs the whole operation out of six different tabs.”✓Good fitWe pull that into one tool your team actually lives in, built around how you work.
“We want the app to do some of the thinking, not just store data.”✓Good fitAI built right into the app is most of what we do. It runs the smart parts, not just the forms.
“I want something built for us, not another subscription we bend to fit.”✓Good fitThat's the whole point of custom. Built around your process, owned by you.
“We need an internal tool but nothing on the market fits how we operate.”✓Good fitWhen off-the-shelf can't do it, this is the service. We build exactly what you need.
“We tried three off-the-shelf apps and cobbled together a mess.”✓Good fitTime to replace the patchwork with one thing that works. We build it around your real workflow.
“I'm not technical, I just know the current setup is broken.”✓Good fitYou don't have to be. You describe how it should work, we handle the build.
“We want a quick prototype to test an idea, nothing fancy yet.”✗Bad fitIf it's truly just a quick test, a full build is overkill. Let's scope something smaller first.
“We need a customer-facing app with AI doing the heavy lifting behind it.”✓Good fitFront-end people use, AI running the work behind it. That's a full build and it's our sweet spot.
Monthly plan

Workflow Management

We keep auditing, building, and improving your workflows, every single month.

What's covered

  • Ongoing audits that surface the next workflow worth automating
  • New implementations built and rolled out as you grow
  • Continuous monitoring and enhancement of everything already live
  • Fixes and updates as your tools and APIs change
  • Priority response the moment something breaks
Issues handled within 24 hours
Priority response, every plan
We've got it“For weeks, our team was quietly struggling with one step.”We monitor workflow health and feedback, so we catch it before it costs you.
We've got it“An API we rely on changed overnight.”We update the integration before it ever fails you.
We've got it“Our volume doubled and things started to creak.”We tune every build to keep pace as you grow.
We've got it“A new idea comes up mid-month.”It goes on the roadmap and we start building.
We've got it“Something feels slower than it used to.”Monthly tune-ups catch the drift before you feel it.
We've got it“A tool pushed a breaking update.”We caught it in monitoring and patched it same day.
We've got it“Reports stopped matching reality.”We audit the data flows every month to keep them honest.
We've got it“We're not even sure who to call.”One dedicated contact who already knows your setup.

Why Hiero?

The hard part isn't building with AI anymore. It's knowing what to build, choosing the right way to build it, and standing behind it once it's live. That's the part we've spent years getting right.

More About Us →More About Us →
Hiero branded mug and laptop
The Hiero team in a meeting

FAQs

01

Understanding the Services

The Assessment is a fast, fixed-scope read for smaller businesses — a 48-hour report on what to fix and what you'd get back. The Workflow Audit goes deeper for larger teams, mapping how work moves across the whole operation before anything gets built.

If you're a smaller business and want fast, concrete answers, start with the Assessment. If you're a growing team with tangled processes across departments, the Workflow Audit fits better. Not sure? Tell us where you're at and we'll point you to the right one.

Six parts: an executive summary, an effort-vs-impact matrix, prescribed tools with real costs, a 4-day quick-win plan, upsell opportunities, and a quantified ROI number. We walk you through all of it on a 30-minute call.

On the Assessment, yes — if we can't find you a return worth acting on, you get your money back. Most clients save 5–8 hours a week from the off-the-shelf tools we prescribe alone.

That's normal and it's fine. Most people come in with a problem, not a service in mind. We help you figure out which of these actually fits once we understand what you're dealing with.

02

How Working With Hiero Works

With a conversation. You tell us what's slow, broken, or taking too much time, and we tell you whether we can help and what that would look like. No commitment to start.

No. If the honest answer is that an off-the-shelf tool fits better, or that you don't need to build anything yet, we'll tell you. We'd rather give you the right answer than the biggest one.

Yes. We're based in Michigan and work with clients wherever they are.

We don't disappear. Ongoing maintenance and updates are part of how we work, so the thing we built keeps running and keeps up as your business changes.

The Assessment is a fixed price. Bigger builds depend on scope, so after an initial conversation we give you a clear estimate before any work begins.

Tell Us Where You're At

I know something's off, not sure where.

Something's eating time and money, but it's hard to point at. We'll come find it.

Start here

I know exactly what I want fixed.

You've got a specific process in mind. We'll tell you if it's worth automating and what you'd get back.

Start here

We want a full AI strategy, top to bottom.

You're thinking bigger than one fix. We'll map the whole operation and where AI fits across it.

Start here